Do builders keep an ongoing file on your house?!

Not sure if they do. Lucky we're there to ensure that the process is following our original specs and plan.
Visited the house last week (Tony is still finishing up the painting, so he's been there, but I only get out there about once a week). The incorrect kitchen sink had been delivered (the one we selected back in Sept 09, but changed in March '10 and reconfirmed in May '10). So way back last year we had selected the Clark Advance Double bowl from Reece, but upon reconsideration changed that to the Oliveri NuPetite NP653 with accessories (colander, chopping board). It's still a double sink, but has larger / deeper bowls. And our mixer is Oliveri, so I thought they'd make a nice little kitchen family together ;). Anyway, the Clark was delivered, fortunately I spotted it before it was installed, so Greybox is getting it changed. You'd think that the supervisor (or the plumber) would have a list of our specs and check things off as they arrived...
In trying to sort that out, I started to get worried that Greybox hadn't ordered our carpet, and since we're trying to get in before Christmas, didn't want any further delays. So I called Carpet Court Melton, where we had done our selection... lo and behold, they didn't have our spec on file (even though I left them a copy of our plan, with the spec written on it!). And of course Greybox doesn't have the spec either! Funny.
Anyway, I had it written down on a sample of the carpet at home, Oyster Bay 'Natural'. It's a solution dyed nylon, rated for commercial wear, but still has a 'soft' feel about it. The colour is a cool beige-y, with a hint of grey in it. It's funny, I asked the guy at Carpet Court when Greybox generally puts the orders in for carpet... knowing that our tiles are being done this week, and that carpets are next... and he said 'They used to be pretty good, putting their orders in a month or so before, but now they only give us a week or two notice. I think they have some new people in the office who don't quite know what they're doing yet." Not the first supplier or subbie I've heard this from!
Greybox also let me know, subtly, that they no longer have my colour selection for the glass splashback, so I have to go in and reselect it. Not a great use of my time. I also distinctly remember the day that I had to go in late to work because I had to go select it 'urgently' back in May. Anyway! I'm going to see if I posted the colour here on the blog somewhere, because I don't have it written down at home anywhere.
Note to anyone else who's building, particularly with Greybox:

• Keep your own record of all of your colour selections and other specifications.
• Keep your own mental timetable of 'what should happen next', and keep on top of Greybox (the office in particular) to make sure they put their orders in, in a timely manner, and to ensure their orders are correct.
• Don't take Greybox's word for anything... they often say things to cover up their own oversights... try (if you can) to get things in writing, but in the end, double check everything yourself!